Marine Outboard Technician / Service Manager

Role Title: Marine Outboard Technician / Service Manager

Role Type: Contractor

Location: Remote

micro1 is engaging Marine Outboard Technician / Service Managers to contribute their specialized knowledge to a customer project addressing a range of marine engine diagnostic and service scenarios. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Scope of Work

1. Evaluate and provide detailed technical responses to scenarios involving outboard engine no-starts, overheating, and performance issues.
2. Analyze EFI fault codes, fuel and ignition system anomalies, and cooling system malfunctions in various outboard brands (Yamaha, Mercury, Suzuki, Honda, BRP).
3. Review rigging, propping, and repower recommendations for correctness and completeness based on real-world case studies.
4. Assess lower unit and gearcase issues, offering insights into common causes, repair techniques, and best practices.
5. Examine service documentation and warranty cases, identifying gaps or confirming adherence to OEM guidelines.
6. Deliver written and verbal explanations that clarify complex service and diagnostic processes for a technical audience.
7. Contribute to the creation of robust knowledge bases, training materials, and scenario assessments for AI learning.

Preferred Qualifications

1. Extensive hands-on experience with outboard engine diagnostics, including EFI, ignition, fuel, and cooling systems.
2. Proficiency in rigging, repower procedures, and routine service protocols across multiple outboard brands.
3. Strong familiarity with OEM service procedures, warranty documentation, and technical guidance documents.
4. Demonstrated ability to assess and articulate correct service recommendations for diverse engine platforms.
5. Excellent written and verbal communication skills, with attention to technical accuracy and clarity.
6. Current or past role as an outboard technician or service manager within a dealer or OEM service network.
7. OEM Master Technician certification (Yamaha, Mercury, Suzuki, Honda, BRP) is a strong plus.